FAQ
Nap Hammock sells hammocks, hammock stands, hanging chairs and outdoor relaxation gear from Caribbean Hammocks, Vivere, Grand Trunk, Lawson Hammock and Algoma Net. Answers below cover ordering, shipping, returns and payment.
Ordering and discount
How do I get 12% off my order?
Enter NAP12 at checkout for 12% off. The discount applies before you pay.
How do I contact Nap Hammock about my order?
Email support@naphammock.deals. Our team is based in the United States and answers on business days. Include your order number so we can check it fast.
Shipping
Where do you ship, and what does it cost?
All orders ship free worldwide.
How long does delivery take?
Delivery takes 7 to 15 business days after your order leaves us, depending on where you live.
Returns and refunds
How long do I have to return an item?
You have 30 days. Items are returned by mail.
Will I get a full refund?
Yes. Returned items get a full refund. Customers pay return shipping, except defective items can be returned free. Email support@naphammock.deals before you send anything back.
Warranty
Do your products have a warranty?
Products carry their manufacturer's warranty. If something arrives defective, contact us within 30 days for a free return by mail.
Payment
How can I pay?
We accept credit cards and PayPal.